MacWorks TotalCare is a fully managed Apple IT solution for businesses that want consistent performance, security, and expert oversight of their Apple devices. There are no long-term contracts, and support scales cleanly as your organization grows.

• Apple Mobile Device Management (MDM) - Centralized management of Macs, iPhones, and iPads, including security policies, configuration profiles, compliance monitoring, and remote support.
• 24/7 Monitoring & Proactive Maintenance - Continuous system health monitoring with automated remediation to prevent downtime before it impacts your business.
• Unlimited Cloud Backup & Rapid Recovery - Secure, automated backups with fast restore capabilities to protect against data loss, ransomware, or hardware failure.
• Managed macOS & Application Updates - Controlled deployment of Apple OS and software updates to maintain security without disrupting business workflows.
• Malware Detection & Security Response- Ongoing protection against viruses, spyware, and unauthorized system changes across all managed Macs.
• Priority Apple-Certified Support- ODirect access to Apple-certified consultants for phone and email support during regular business hours.

• Apple-Exclusive Expertise - We specialize exclusively in Apple environments, delivering deeper expertise than general IT providers.
• Business-Grade Apple IT Strategy - From Mobile Device Management and cybersecurity to backups and long-term planning, we manage Apple technology as a business asset—not just a workstation.
• Predictable IT Costs - Flat monthly pricing eliminates surprise support bills and simplifies budgeting.
• Local Connecticut Support - Based in Connecticut, we provide hands-on, relationship-based IT support for businesses that value responsiveness and continuity.

Ideal for small and mid-sized businesses in Connecticut that rely on Macs as primary workstations and want consistent performance, security, and expert Apple IT oversight.